Shipping & Returns
We want you to love every AURELIA piece. If something isn't right, we'll make it right.
Fast & tracked.
Standard delivery across India · 4–7 business days
Express delivery (select cities) · 1–2 business days
Free shipping on orders above ₹2,000
Easy & free.
15-day return window from delivery date
Free pickup from your address
Refund in 5–7 business days
Shipping FAQ
How long does delivery take?
Standard delivery across India takes 4–7 business days. Express delivery (1–2 business days) is available in select cities. Your exact estimated delivery date is shown at checkout.
Is delivery free?
We offer free standard delivery on orders above ₹2,000. A flat delivery fee applies to smaller orders and is shown at checkout before you pay.
Do you ship internationally?
We currently ship within India. International shipping is planned for a later phase — we'll announce supported countries here when it's available.
How do I track my order?
Once your order is dispatched, you'll receive a tracking link by email. You can also track your order any time from your AURELIA account.
What if my item arrives damaged?
If your order arrives damaged or defective, please contact us within 48 hours with photographs. We'll arrange a replacement or full refund at no cost to you.
Returns FAQ
What is your returns policy?
We offer hassle-free returns within 15 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached.
How do I start a return?
Initiate a return from your account dashboard within 15 days of delivery. We'll arrange a free pickup from your registered address.
When will I receive my refund?
Refunds are processed within 5–7 business days of receiving the returned item. The amount is credited to your original payment method.
What items cannot be returned?
For hygiene reasons, accessories such as jewellery and hair accessories cannot be returned. Sale items and custom orders are also non-returnable.
Can I exchange instead of returning?
Yes. Exchanges for a different size or colour (subject to availability) are available — use the same returns flow from your account and select an exchange.
Still have questions? Contact us and we'll help.